12 gen 20232 minKind customer service: novel idea or just common sense?I am always amazed by the ability of the average Italian to be ever so helpful, friendly and personable when it comes to forging...
6 ott 20222 minCommunication seems to be the hardest wordI have been spending the last few days mulling over the difference between speaking and communicating, especially when you need to do so...
12 ago 20222 minBe noisy in the right place!I have always found that August is the perfect month for reflection. As I am working on the website, thinking about the courses and the...